SALAHALDEEN's CV
SALAHALDEEN BASSAM KAMEL SHAMOUT
AI and Technology Teacher | Head of IT Department
Profile summary
Adaptable professional transitioning from educational support to AI and technology leadership with over two decades of GCC experience spanning system administration, technical operations, and artificial intelligence integration. Holds foundational credentials including CompTIA Security+, CCNA, and specialized training in agentic AI workflows. Experienced in managing IT infrastructure, overseeing digital systems, and coordinating technical projects across educational environments. Committed to applying technical expertise and structured project management to advance modern technology initiatives.
Career highlights
Technical Operations: Administers technical infrastructure and digital systems while resolving hardware and software issues through direct support for staff and students.
Project Coordination: Oversaw the ALMANHAL student registration system and conducted academic assessments to track student performance outcomes during Ministry of Education project work.
Artificial Intelligence: Built intelligent workflows for agentic AI systems using advanced language model integrations and executed technical deployments of automated task routing logic.
Certifications: Holds certifications including CompTIA Security+, Cisco Certified Network Associate, and multiple Coursera IT infrastructure and administration credentials.
Key skills
Professional experience
Defines technology strategy and steers digital infrastructure across the school environment. Directs the IT department to maintain operational continuity and evaluates new digital tools to support daily teaching and learning activities.
- Administers day-to-day operations of the school technical infrastructure and digital systems.
- Resolves hardware and software issues through direct technical support for staff and students.
- Delivers training sessions to promote effective and confident use of technology across the institution.
Directed academic support operations within the support-centre team, shaping cross-functional teamwork and project coordination efforts to sustain academic delivery standards in the UAE.
- Oversaw the ALMANHAL student registration system to maintain digital student records and reporting.
- Conducted academic assessments and data analysis to track student performance outcomes.
- Managed administrative documentation and reporting processes.
Reported to IT management, supporting a technical team in 2015 to maintain internal digital systems and infrastructure. Handled platform customisation tasks and website operations while assisting in geographic data workflows for planning.
- Maintained the SharePoint platform by applying customisation and routine system upkeep.
- Managed internal website creation and updates for business operations.
- Processed GIS data to support project planning and spatial analysis.
Reported to senior leadership, steering technical execution and guiding cross-functional engineering processes focused on scalable agentic architectures.
- Built intelligent workflows for agentic AI systems using advanced language model integrations.
- Executed technical deployments of automated task routing logic to support workflow processing.
- Delivered structured curriculum content on artificial intelligence principles.
- Completed the Understanding AI fundamentals curriculum at MBZUAI.
- Examined machine learning concepts during the 2026 academic program.
- Evaluates and integrates new digital tools and systems to support teaching and learning activities.
- Delivers technical support and training to staff and students to resolve hardware and software issues.
- Executed academic assessments and data analysis routines to track student performance metrics.
- Maintained administrative documentation processes and SharePoint platform configurations.
Education
Computer Science and Information Technology, specializing in Intelligent Systems